AutoChart pro in Windows 10 won't run

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AutoChart pro in Windows 10 won't run

Post by N9Phil on Sun Sep 20, 2015 10:47 pm

I have run into a problem when I try and run AutoChart Pro since installing windows 10. The program starts to load and then it shows a message that says AutoChart has stopped working. and in a little while it says a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Does AutoChart work in Windows 10 or am I having some other problem and does anyone have any idea what I should do to get it working?

N9Phil

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Re: AutoChart pro in Windows 10 won't run

Post by bgarbus on Fri Feb 12, 2016 12:43 am

Were you ever able to determine if AutoChart is compatible with Windows 10?

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Re: AutoChart pro in Windows 10 won't run

Post by brian1564 on Fri Feb 12, 2016 12:46 am

Were you ever able to determine if AutoChart is compatible with Windows 10?

brian1564

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Re: AutoChart pro in Windows 10 won't run

Post by rbdavis3591 on Sun Feb 14, 2016 12:32 pm

I am running AutoChart Pro using Windows 10 without any problems. In regards to the original problem I would have suggested uninstalling/reinstalling AutoChart Pro which in most cases would resolve the problem.

rbdavis3591

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Re: AutoChart pro in Windows 10 won't run

Post by Vinifera on Fri May 27, 2016 8:02 pm

Having the same issue. Have gone into settings and deleted and reinstalled three times - with restarts each time - and I am getting the exact same error. Any thoughts or help would be appreciated.

Vinifera

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Re: AutoChart pro in Windows 10 won't run

Post by rbdavis3591 on Sat May 28, 2016 4:17 pm

What I did to fix my AutoChart problems is contained in another post I made at http://autochart.forumotion.com/t80-cannot-create-autochart-pro-maps-on-desktop-but-can-on-laptop.

These are the steps using Windows 10 that fixed my problem and might fix yours:


  1. Uninstalled AutoChart Pro.

  2. Ensured the directory where AutoChart Pro no longer existed.

  3. Went into the Windows Registery Editor (not recommended for the faint of heart or unknowledgeable). I did not use a finesse approach but rather did a more drastic action. I searched and deleted any and all keys that had AutoChart in them. Doing this has appeared to have not caused any problems but YMMV if you try this same approach.

  4. Closed all running programs and rebooted computer.

  5. Reinstalled AutoChart Pro including the activation key.

Once this was done AutoChart Pro worked like it did before, without problems.

rbdavis3591

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Re: AutoChart pro in Windows 10 won't run

Post by WinterMc on Mon May 30, 2016 5:41 pm

Also make sure windows 10 updates are current I could not do the new AC pro update till i completed some pending windows 10 updates. My Ac works fine now on windows 10.

WinterMc

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Re: AutoChart pro in Windows 10 won't run

Post by Vinifera on Tue May 31, 2016 6:08 am

Thanks - finally got the chance to do this this am - it's working fine now.

Took a while to find all the folders and registry files.

Vinifera

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