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AutoChart pro in Windows 10 won't run

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AutoChart pro in Windows 10 won't run Empty AutoChart pro in Windows 10 won't run

Post by N9Phil Sun Sep 20, 2015 10:47 pm

I have run into a problem when I try and run AutoChart Pro since installing windows 10. The program starts to load and then it shows a message that says AutoChart has stopped working. and in a little while it says a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Does AutoChart work in Windows 10 or am I having some other problem and does anyone have any idea what I should do to get it working?

N9Phil

Posts : 4
Join date : 2014-09-01

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AutoChart pro in Windows 10 won't run Empty Re: AutoChart pro in Windows 10 won't run

Post by bgarbus Fri Feb 12, 2016 12:43 am

Were you ever able to determine if AutoChart is compatible with Windows 10?

bgarbus
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Post by brian1564 Fri Feb 12, 2016 12:46 am

Were you ever able to determine if AutoChart is compatible with Windows 10?

brian1564

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Join date : 2016-02-12

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Post by rbdavis3591 Sun Feb 14, 2016 12:32 pm

I am running AutoChart Pro using Windows 10 without any problems. In regards to the original problem I would have suggested uninstalling/reinstalling AutoChart Pro which in most cases would resolve the problem.

rbdavis3591

Posts : 11
Join date : 2015-07-15

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Post by Vinifera Fri May 27, 2016 8:02 pm

Having the same issue. Have gone into settings and deleted and reinstalled three times - with restarts each time - and I am getting the exact same error. Any thoughts or help would be appreciated.

Vinifera

Posts : 2
Join date : 2016-05-23

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Post by rbdavis3591 Sat May 28, 2016 4:17 pm

What I did to fix my AutoChart problems is contained in another post I made at https://autochart.forumotion.com/t80-cannot-create-autochart-pro-maps-on-desktop-but-can-on-laptop.

These are the steps using Windows 10 that fixed my problem and might fix yours:


  1. Uninstalled AutoChart Pro.

  2. Ensured the directory where AutoChart Pro no longer existed.

  3. Went into the Windows Registery Editor (not recommended for the faint of heart or unknowledgeable). I did not use a finesse approach but rather did a more drastic action. I searched and deleted any and all keys that had AutoChart in them. Doing this has appeared to have not caused any problems but YMMV if you try this same approach.

  4. Closed all running programs and rebooted computer.

  5. Reinstalled AutoChart Pro including the activation key.

Once this was done AutoChart Pro worked like it did before, without problems.

rbdavis3591

Posts : 11
Join date : 2015-07-15

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Post by WinterMc Mon May 30, 2016 5:41 pm

Also make sure windows 10 updates are current I could not do the new AC pro update till i completed some pending windows 10 updates. My Ac works fine now on windows 10.

WinterMc

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Join date : 2014-07-24

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Post by Vinifera Tue May 31, 2016 6:08 am

Thanks - finally got the chance to do this this am - it's working fine now.

Took a while to find all the folders and registry files.

Vinifera

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Join date : 2016-05-23

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